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13th May 2020 Retirement Housebuilder Brings Fine Dining to Residents’ Doors with New Delivery Service

Leading retirement housebuilder McCarthy & Stone has launched a new food delivery service for residents at its Retirement Living PLUS developments to combat the restrictions caused by the COVID-19 pandemic. 

The unprecedented situation with the coronavirus has meant their on-site restaurants and bistros have had to close. So to ensure RLP homeowners can still access the delicious and nutritious meals they enjoy, staff at these developments have been preparing and delivering different dining options right to their doorsteps. This also means residents don’t need to leave their homes and reduces the risk of them being exposed to or catching COVID-19.

The service has proved hugely popular, with up to 85% of homeowners placing orders on a daily basis. The fine dining options include 3-course lunches, evening supper plates and selections of lighter snacks and sandwiches.

On top of the meal delivery service, residents also have the option to procure vegetable boxes and food parcels containing essentials like bread, milk and eggs. These can also be delivered to residents and again means there’s no need for them to leave their homes to shop for ingredients.

Safety is of the utmost importance with this new service and all precautions are taken by staff to ensure social distancing measures are respected with both the food preparation and delivery. Food trays and parcels are delivered outside of apartments and meals come with disposable plates and cutlery to reduce the risk of cross contamination.

McCarthy & Stone’s Catering Director, Andrew Rowlands, offered his comments on the service and praised the efforts of those involved:

“Producing and delivering nearly 5,000 meals each day the Catering teams and the Estate teams at each development are working extremely hard to feed our residents.

“Chefs, Kitchen Assistants, Estate Managers, Duty Managers and Care & Support Workers are all working around the clock to make sure residents get at least one hot meal a day, which I know is very much appreciated by all.

Some developments are going above and beyond and have even been providing little treats to brighten up their residents’ days as best they can. So, a big thank you to everyone involved for going that extra mile and supporting our residents in this unprecedented time.”

McCarthy & Stone will be running this service at its Retirement Living PLUS developments throughout the continuing social restrictions.

About McCarthy & Stone

McCarthy & Stone are the UK’s leading retirement housebuilder. Over the past 40 years, it has built more than 51,000 apartments nationwide, regularly winning awards for work. Property development is at the heart of the business and as the needs of homeowners have changed, it has developed other services designed to help them enjoy a better retirement.

11th July 2018 Care Provider Failed To Adequately Train Staff and Carr y Out Risk Assessments

Accrington based Options Home Care has been put in special measures after being deemed unsafe by the health watchdog the Care Quality Commission CQC following an inspection.

CQC report found the companys assessments for patients who were at risk of falling failed to show how the danger was being managed and risk assessments were handwritten and difficult to read.

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The firm operates across east Lancashire and cares for elderly and dementia patients.

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